Safe Betting

bajilive Responsible Gaming

Betting and casino games are a form of entertainment — but making sure they never go out of control is the responsibility of both bajilive and you. We are committed to creating an environment where you can play safely, with awareness and within your limits.

21+ Age limit is mandatory
Self-exclusion available
24/7 support

Our Commitment to Responsible Gaming

bajilive believes that betting and casino gaming is only enjoyable when kept within proper limits. We want every user to play with awareness, within a measured budget, and with their own peace of mind as a priority. To that end, we have provided a number of practical tools and guidelines that can be used at any time.

Our Terms and Conditions contain detailed information on betting limits, account management, and user rights. You should read these guidelines at least once for your own protection and that of your family.

bajilive is an entertainment platform. The purpose of playing here should be enjoyment, not a guaranteed source of income. Every bet carries the possibility of losing money — so only bet an amount whose loss will not affect your daily life.

bajilive's Policy

We ensure that no underage person (under 18) can open an account or play on our platform. For betting and casino activity in Bangladesh, we follow a 21+ age requirement.

We monitor user behaviour and provide support when unusual or potentially harmful patterns are identified.

Under our Privacy Policy, keeping your personal information secure is our primary responsibility.

Age Limit 21+

A minimum age of 21 is mandatory to open an account and play on bajilive.

21+

Betting and casino gaming is entertainment for adults. Age is verified when registering an account on bajilive, and accounts for those under 21 are not accepted. If you believe an underage person is using this platform, please notify our support team immediately.

Be careful to ensure that younger members of your household cannot access bajilive on your device. Keep a password lock on your device and do not share your account details with anyone.

No access for minors Age verification is mandatory

Tools to Stay in Control

bajilive provides several tools you can use to set your own gaming limits.

Set Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Once you reach this limit, you will not be able to deposit further.

Session Time Limit

Set a duration for each gaming session. When the set time is up, the system will automatically alert you.

Temporary Account Suspension

If you want to take a break for a while, temporarily deactivate your account — from one day up to several weeks.

Self-Exclusion

Choose self-exclusion to stop playing for a longer period. During this time, requests to reactivate your account will not be accepted.

Loss Limit

Set a specific loss limit in advance. When that limit is reached, your session will automatically end.

Direct Support

Contact our 24/7 live chat team to activate any of these tools or for help with account management.

Warning Signs of a Problem

If the following signs appear, it means gaming is going out of control. If you notice these in yourself or someone close to you, take action immediately.

  • Repeatedly spending beyond your budget and placing more bets trying to recover lost money.
  • Hiding your betting habits from family or friends.
  • Being unable to focus on daily tasks, studies, or work because betting is constantly on your mind.
  • Using savings or emergency funds for betting.
  • Feeling restless, irritable, or in a bad mood when unable to bet.
  • Repeatedly trying to cut back on gaming without success.

Healthy Gaming Habits

Following a few simple habits will keep betting enjoyable at all times.

  • Set a budget in advance — only allocate an amount whose loss will not affect your financial life.
  • Treat betting as a leisure expense, not a way to earn income.
  • Take regular breaks — decide the length of each session before you start.
  • Do not play when you are stressed, sad, or angry.
  • After a win, stay within your set limits rather than placing larger bets out of excitement.
  • Spend time with family and friends — do not let betting affect your relationships.

Where to Get Help

If you are having a problem, you do not need to face it alone. From bajilive's support team to family and professional counsellors — support is available to you.

bajilive Live Chat Support

bajilive's 24/7 live chat service is available in both Bengali and English. Chat now to set account limits or activate self-exclusion.

Contact by Email

Write to us at [email protected] for anything related to responsible gaming — we aim to respond promptly.

Family and Loved Ones

Family members are often the first to notice early signs of a problem. Talk openly with your family and seek their support.

Professional Advice

Consulting a mental health specialist or counsellor is effective for betting addiction. Mental health service providers in Bangladesh can help with this.

Our FAQ page has detailed questions and answers on self-exclusion, deposit limits, and account closure.

Responsible Gaming FAQ

You can select the self-exclusion option from your account settings, or contact our 24/7 live chat directly and the support team will activate it for you. Requests to reactivate an account during an active self-exclusion period are not accepted.

Lowering a limit takes effect immediately. However, a request to increase a limit will only take effect after a specific cooling-off period has passed — this is to protect you from impulsive decisions.

Contact us immediately via our 24/7 live chat or email. We will investigate and take the necessary action. bajilive does not keep any account active for users under 21.

Set a specific time limit and budget before starting a session. Use bajilive's session timer — you will receive an alert when the set time is up. Avoid the urge to place more bets to try to recover money you have lost.

Start by contacting bajilive's support team — we can help with account limits or exclusion. Also talk to your family and consult a mental health counsellor in Bangladesh. Betting addiction is a treatable condition — seeking help is not a sign of weakness.

Your balance remains secure even while your account is inactive. If you need to make a withdrawal, it can be processed through the support team even during self-exclusion. The minimum withdrawal amount is ৳800 and takes 10–45 minutes.